Take total control of your collections

Transform the way you take customer payments with Nuapay, the most effective collection method available today

Collect payments – one-off or recurring

Nuapay offers utilities the capability to collect payments with Open Banking or Direct Debits. 

Paying by Open Banking is the new way to pay, which lets customers pay seamlessly via a bank transfer.  Payers authenticate the payments on their mobile, and funds are sent direct to the utility.  It is the fast, secure and easy way for customers to pay, and perfect for one-off payments. 

Paying by Direct Debit is the most efficient way for customers to pay regular bills. As the most advanced Direct Debit environment available, Nuapay substantially improves efficiency, reduces failed collections by over 40%, and lowers administration and associated costs.

Open Banking eMandates – Reduce the risk from your Direct Debits

Unique in the market, Nuapay offers payers the opportunity to sign up to Direct Debits using an Open Banking solution. 

Rather than traditional methods, where customers manually enter their bank account details, with Open Banking e-mandates, payers can sign up seamlessly using only the biometrics on their phone, and without entering any bank account details manually. 

This significantly reduces the risk to utility providers – the first payment is received in real-time via bank transfer, reducing risk of fraud and chargebacks, while subsequent payments are less likely to fail as our solution ensures a payer’s details are correct and they’ve provided evidence they own the account. 

It is the seamless and secure way to collect Direct Debits. 

Multi-channel bill pay solutions

With Nuapay’s innovation, we enable you to collect bill payments via Open Banking or Direct Debit either online, over the phone, in a store, or via mail. 

Our post pay solutions for mail bills are unique in the market.  No more poor customer experience requiring a customer to go to a website and enter their bank or reference details incorrectly.  With our solutions, payments are seamless for customers, and all customer and reference numbers are embedded in the payment, making reconciliations automated and a breeze. 

Easy Integration

Nuapay integrates easily across all areas of your business, offering huge improvements in efficiency and usability. For ultimate performance, Nuapay uses tailor made APIs that put payments at the heart of your business.

Not fully ready for APIs? Then contact Nuapay and find out which of our payment partners may be best able to support you with fully integrated, ready to use solutions. 

Dealing with a changing world

Customers are increasingly taking advantage of emerging technologies, opting to use real time Account-2-Account payments that are particularly suited to pay-as-you-go billing. For Nuapay users, these are faster, cheaper and more secure than any other payment method. Meaning you’ll never miss out on the benefits.

Speak with a Nuapay rep today

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Built on trust
While Nuapay is relatively young, it utilises the systems developed by parent company Sentenial who deliver services to many of the world’s leading banks and corporates, currently processing in excess of €40 billion every year.
Designed for the future
The world of payments and banking is undergoing major change. Alongside continued technological progress and rising customer expectations, regulators are now pushing for increased competition and innovation to meet the demands of the future.

Nuapay exists at the forefront of these trends, already offering API connectivity, access to Open Banking, and real-time payment processing to ensure your business capitalises on every new opportunity.